Delivery
Shipping Information
We deliver your HAKU pieces with care across Indonesia and beyond.
Your Order Journey
From our atelier to your doorstep
Order Confirmation
You'll receive an email confirmation immediately after placing your order with all the details.
Processing
Orders are carefully prepared and quality-checked within 1-2 business days.
Shipping
Your package is handed to our trusted courier partners with a tracking number sent to your email.
Delivered
Your HAKU pieces arrive at your doorstep, ready to empower your style.
Domestic Shipping
Within Indonesia
Shipping costs and delivery estimates calculated at checkout based on destination and package weight.
International Shipping
Worldwide Delivery
International shipping available. Delivery times vary by destination. Customs fees may apply based on your country's regulations.
Our Shipping Commitment
We work with trusted courier partners to deliver your orders safely
Reliable Partners
We partner with Indonesia's most trusted courier services for secure delivery
Careful Packaging
Every order is packed with care to ensure safe arrival in perfect condition
Dedicated Support
Our team is here to help track your order and resolve any delivery concerns
Important to Know
Processing Time
Orders are carefully processed (excluding weekends and holidays). You'll receive a tracking number once your order ships.
Order Tracking
Track your order anytime using the tracking number provided in your shipping confirmation email. Updates are available in real-time.
Packaging
Every HAKU piece is carefully wrapped in our signature packaging to ensure it arrives in perfect condition, ready to make you feel confident.
Need Help?
Questions about your shipment? Contact our customer service at hello@hakuidn.com and we'll assist you promptly.